“StormCheck” Policy
Aggressor Fleet expects passengers to have a safe and fun dive vacation as they leave their worries at home. We understand that our guests take their vacation time seriously. A tropical storm that develops into a meteorological disturbance can make the seas rough everywhere, adversely affecting valuable dive time. This is why Aggressor Fleet has developed a “StormCheck” policy. This policy will compensate guests who lose days of diving on Aggressor Fleet charters as a result of a named meteorological disturbance.
Any guest whose trip is interrupted as a result of a named storm will receive a credit of equal value based on the number of days of diving missed and price paid. If passengers are denied one or more days of diving due to these conditions, they will receive a credit, in the form of a “StormCheck”
voucher for each day missed. If the entire charter week is cancelled in advance due to a storm’s predicted path and landfall as forecasted by NOAA, guests will receive a “StormCheck” voucher for the amount paid to return to that destination within one year of the interrupted trip. The “StormCheck” applies to passengers who do not receive compensation from their trip insurance carrier.
All Aggressor Fleet franchises have comprehensive storm plans. Before the start of the storm and hurricane season, Aggressor Fleet franchisees are reminded to train and test all crewmembers’ skill and knowledge of storm procedures using mock demonstrations to prepare them for the real thing.
Aggressor Fleet franchisees are required to monitor the NOAA website
(www.noaa.gov) daily and to keep appraised of information on local weather broadcasts and government information services. If weather forecasts or conditions appear threatening to the safety of the passengers and crew, the captain will make necessary arrangements to evacuate guests. The captain will order and arrange for guests to be removed from the vessel, accompanied by a crew member and taken to an inland resort/hotel or government approved shelter. The vessel will be moved to a sheltered harbor away from the storm’s predicted path, prepared and secured by the remaining crew.
Aggressor Fleet has been exploring the world since 1984 and to date can boast that less than a handful of times has a storm procedure been necessary. Aggressor Fleet has established these storm plans and procedures for the safety and comfort of Aggressor Fleet guests. |